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Melville Cars Sutton

Melville Cars Sutton

1 4 Reviews


Taxis in Sutton - Sutton
1C Throwley Way, Sutton, Sutton, SM1 4AF
+44 (0) 20 8643 2218




Melville Cars Sutton Reviews


Absolutely shocking treatment of long standing customers. Have always used and recommended them and will never do so again.   

Rating  1

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Appalling customer service. We have been using Meville for years and have had good service and friendly drivers. I don't know if they have recently changed management but the telephone operator they are now using is extremely rude and abusive to a frightening degree. It is unbelievable that a person like that is allowed to deal with customers. We will never use them again. It is such a shame.  

Rating  1

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Don't know if it's changed hands in the last few years but it's become appalling.
Iv used for years regularly and they were amazing I could not have faulted the drivers and the telephone staff...... unfortunately the new people running the show are shocking!
Rude, incompetent and lots of lies (we get people get held up stuck in traffic...so be honest) about when and where your driver is.
Also they have some rude drivers too...
"that's your problem" was a comment when they'd driven off after not buzzing to let me k or they were outside
And them airing their opinions on immigrants/race/etc (when not knowing my opinions to that) it's not what I want when i book a service
I'm really disappointed as iv been really impressed before...

They only let themselves down and I shan't be ever using them or promoting them again. It's sad really
  

Rating  1

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Taxis driver and cars are great.
Person in charge for book the taxi and pick the calls extremely rude and should not be in a position to attend people.   

Rating  3

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