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Stonecot Hand Car Wash Sutton

Stonecot Hand Car Wash Sutton

1 2  Reviews

Car Washes in Sutton - North Cheam
157B Epsom Road, North Cheam, Sutton, SM3 9HA
+44 (0) 20 8644 0244

Tags: Poor service and no quality control

Stonecot Hand Car Wash Sutton Reviews

Friendly enough staff, very busy as the queue was long. Have used these guys for years and previously they have done a great job, I always leave a tip as the service has always been fantastic..... until today!
Today I queue for 30 minutes (not unusual), the inside is cleaned with have of the windows missed, unfortunately until I was driving home I hadn’t noticed it.
When I get home and the reason for me to get it cleaned was I was to t-cut put some scratches (not by the car wash). As I got to work I found the tyres had not been cleaned at all, around the wheel arches still had the dirt on that was there before I went to them, and there were patches of swirled dirt on the bonnet and sides. I couldn’t believe they had not seen this before I drove out.
A real shame that there seems to be zero quality control there now as all the staff seem to have changed in the last few months since I was there last.
I shall not be returning to them. And that is a real shame as loved using them previously.  
Tags: Poor service and no quality control

Rating  2

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Yes thanks Stonecot. Did try calling you to complain today but then no one picks the phone up.

Thanks as I bought a new car last month and decided to take for a wash at your place. I notice now I got some scratch marks on the door that are new. How can this be happening? I'm guessing someone is wearing rings or your cloths have hard dirt/stone.

Last time I'm using you now as its a joke for £8. As there are also still dirt on the chrome bars and smear marks. Forget it! Waste of time.  

Rating  1

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